What Are the Features of a Good Visitor Management System?

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Marleny Hucks
Marleny Huckshttp://MyrtleBeachSC.com
Marlene (or Marleny as she is known in Spanish) is a mentor, teacher, cross-cultural trainer, storyteller, writer, and for those who have been under her leadership or simply sat across the table from her, she is a mirror of destiny. Her love of word and image were formed early on by one of her heroes, Dr. Seuss. If you asked those who know her well, they would describe her a compassionate, funny, wise, curious, honest, real, strong, sensitive and totally human which comes out as she teaches and writes. She sees all of life, even the most mundane, through faith and believes that who we become as we live this side of the veil is what matters not the journey itself or our circumstances. Marleny Hucks has spent her life crossing bridges. She comes from a diverse background of ministry roles and contexts as well as has transitioned in and out of the business world. Having lived outside the country as well as traveled extensively she has a fascination with culture causes her to live her life within a global mosaic no matter where her feet are planted. Marlene currently lives in South Carolina with her husband David, who owns a news company but who she says is a “crime fighter”, bringing light into darkness in their systems of their city. Marleny currently works as a content management specialist covering Myrtle Beach News for MyrtleBeachSC News.

A visitor management system (VMS) is a software application used in organizations to manage visitor interactions. A VMS typically includes the ability to create visitor profiles, track visitor movements, and manage visitor access. When it comes to choosing a VMS for your organization, there are a few key features you should look for to ensure you’re getting the best possible solution. Keep reading to learn more about visitor management systems and their features.

Integrated Security Features

Verkada Guest is a visitor management platform that streamlines security with visitor management. This makes it easier for businesses to strengthen their security while also keeping track of the guest flow. Your system can be monitored remotely from entry to exit with Verkada cameras, making it easy for you to pinpoint where a guest was at any point. Your visitor management system dashboard also offers a way to track specific analytics, like visitor timelines and Person of Interest logs. Analytics comes with specialized filters that make it simple to narrow down the stats you’re seeking. You can even create custom reports to share guest engagement analytics with executives and stakeholders.

A Tailored Visitor Experience

Without a visitor management system, many businesses rely on impersonal methods, such as sign-in/sign-out sheets. With a visitor management platform, you can create a personalized experience for all of your visitors. This means you can tailor the experience to match the visitor’s reason for their visit. For example, an interviewee should have a different experience than a prospective client. A visitor management system allows you to create specialized welcome screens that suit the needs of your guests. Prospective clients or journalists may be prompted with an NDA or a questionnaire, while an interviewee may have a basic welcome page with directions that point them to the interview site. Not only is this level of customization convenient for your visitors, but it’s also a great way to differentiate your visitors.

Streamlined Administrative Workflows

Visitor management software doesn’t just make your visitor’s life more convenient and simplifies administrative duties. Administrators managing visitors can easily manage, assign, and navigate the platform and give certain user permissions when necessary. For example, if an organization needs a log of visitors from a particular day and time, administrators can quickly pull up this information and share it using role-based permissions. Administrators can also easily manage the check-in/check-out process and print personalized badges while auditing certain individuals, if necessary.

A Seamless Guest Experience

Alongside its comprehensive customization options, visitor management software also gives guests a pleasant and streamlined visit to your organization. Whether you operate a school or a corporate office, every visitor will feel welcomed with perks like touchless sign-in and self-sign-out on an iPad. This saves your guests time and increases the likelihood of a positive experience with your organization. Additionally, these platforms offer personalized calendar invites and SMS notifications, effectively lifting this burden off of administrators. Visitor management platforms also offer digital signage, so your guests and administrators don’t have to rely on loose paperwork to keep track of check-ins and check-outs.

Student Security Screenings

As school safety becomes a bigger concern, the need for visitor management within educational institutions has risen. A visitor management system can help alleviate safety concerns while making it simpler for schools to track who’s entering and leaving school property. For example, Verkada Guest can screen visitors against sex offender registries in the United States. If a visitor is flagged, administrators and users are instantly notified. Security screens can also be requested for certain individuals, and any visitor who gets flagged can quickly be prevented from entering the premises.

Overall, a high-quality visitor management system is important for any business or organization to keep track of who is coming and going and maintain a safe and secure environment. If you’re interested in implementing a visitor management platform, request a demo with the Verkada team and take the next steps toward streamlined visitor management.

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